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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ramona Wade

Ramona Wade

March 31, 2026

5  out of  5
rating by Ramona Wade
"Kennadi represented State Farm with the ultimate professionalism and patience. She softly persisted in her efforts to accommodate me, and I did not feel pressured in any way. Not only did she save me money, she won against all the other insurance sales people who clamored aggressively to sell me a policy. Kudos to Kennadi for a job well down."
We responded:
"Thank you for highlighting our service, Ramona! We’re proud to help our Bedford neighbors find peace of mind. Bonny Bird - State Farm Insurance Agent"
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Thomas Bennett

March 30, 2026

5  out of  5
rating by Thomas Bennett
"Bonny and her team are always there for me. Whether making a policy change, explaining coverages, or ensuring I am insured at the right levels, I know her agency is spot on. Definitely recommend if you are looking to switch carriers or learn more about all State Farm has to offer."
We responded:
"We appreciate the kind words, Tom! Our Bedford team is always happy to help. Bonny Bird - State Farm Insurance Agent"
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Tammy Chandler

March 27, 2026

5  out of  5
rating by Tammy Chandler
"Always treat you with courtesy and respect they manage to claim within a reason amount of time not giving you any problems"
We responded:
"Thanks, Tammy! We’re happy to see your review and thrilled you had a positive experience at our Bedford office. Bonny Bird - State Farm Insurance Agent"
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Barbara Patten

March 20, 2026

5  out of  5
rating by Barbara Patten
"Very kind and understanding through the whole process and saved money with bundling home & auto, which I was told previously that this was not possible."
We responded:
"We’re thrilled to have exceeded your expectations, Barbara! Thank you for sharing your experience with our Bedford State Farm office. Bonny Bird - State Farm Insurance Agent"
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Thomas Graves

March 17, 2026

5  out of  5
rating by Thomas Graves
"Kennedy did a fabulous job of making buying insurance easy and cut my premiums by 30%! She also offered life insurance that had the best rates for a man my age! Thanks Kennedy!"
We responded:
"We’re happy we met your expectations, Thomas. Our State Farm team in Bedford is always here when you need us. Bonny Bird - State Farm Insurance Agent"
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Sam McGowan

March 12, 2026

5  out of  5
rating by Sam McGowan
"I had shared with the secretary of this agency that I was considering switching auto insurance and in a matter of minutes she was able to quote me for a third less than what I was paying at progressive for years! A few days later I was easily able to initiate my policy with a single phone call. It was a very streamlined and pleasant experience without the pressure I’ve felt while trying to find a policy online or in person at other agencies. Thank you, Colleen!"
We responded:
"Thank you, Sam, for being a valued part of the State Farm family. We love serving customers like you! Bonny Bird - State Farm Insurance Agent"
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Brittany Thomas

March 11, 2026

5  out of  5
rating by Brittany Thomas
"I recently transferred my policies to Bonny Bird State Farm and I couldn’t be happier with the experience. The whole process was smooth and easy, and the team made me feel welcomed right away. The office manager Whitney was especially helpful and made sure everything was handled quickly and correctly while answering all of my questions. One thing that really surprised me was learning that State Farm also offers life insurance. I honestly didn’t know that before, but after talking with them I’m planning to bundle a life insurance policy as well. It’s great knowing I can keep everything in one place with a team I trust. Overall, I’m really glad I made the switch and would definitely recommend Bonny Bird State Farm to anyone looking for helpful, knowledgeable service!"
We responded:
"Thank you for highlighting our service, Brittany! We’re proud to help our Bedford neighbors find peace of mind. Bonny Bird - State Farm Insurance Agent"
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Sam Steele

March 10, 2026

5  out of  5
rating by Sam Steele
"Colleen was very helpful!"
We responded:
"Thanks for the 5 stars, Sam, and for being part of our Bedford community! Bonny Bird - State Farm Insurance Agent"
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Theodore

March 10, 2026

5  out of  5
rating by Theodore
"This organization is number one stop for auto and home insurance. They say what they mean and do what they say good business."
We responded:
"We truly appreciate the kind words! Our Bedford State Farm team always strives to do our best — thank you for noticing. Bonny Bird - State Farm Insurance Agent "
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Robert Caldwell

March 2, 2026

5  out of  5
rating by Robert Caldwell
"They helped me cut my car insurance by half. I was paying almost $200 a month now it’s just $77 for full coverage. I had a pleasant experience with the sales representative Kennedi price, she did an outstanding job, helped me understand every detail clearly and had great respect the whole process. Two thumbs up for her."
We responded:
"Thank you for the wonderful review! It means so much to our Bedford team to know we’re helping neighbors feel protected and cared for. Bonny Bird - State Farm Insurance Agent"
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John Colarusso

February 18, 2026

5  out of  5
rating by John Colarusso
"Very nice lady gave me the best quote ever.Her name is kennedy, very polite. Explained everything real good to me so I could understand my policy. Thank you very much, Kennedy."
We responded:
"Thanks for the 5-star shout-out, John! We’re so glad you found value in working with us. Bonny Bird - State Farm Insurance Agent"
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Reggie Vannoy

February 18, 2026

5  out of  5
rating by Reggie Vannoy
"Bonny Bird and her team has great customer service and a helpful staff ."
We responded:
"Thank you for the 5-star insurance review, Reggie! We’re delighted to hear that our team has been able to assist you with all your insurance needs. Providing helpful and reliable service is always our top priority. If you ever need anything else, don’t hesitate to reach out. We truly appreciate your continued trust in us!"
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Rommell Peters

February 17, 2026

5  out of  5
rating by Rommell Peters
"Kennedy the Agent was very professional and she did a follow up.👍🏿"
We responded:
"Thanks for the 5-star shout-out, Rommell! We’re so glad you found value in working with us. Bonny Bird - State Farm Insurance Agent"
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Jac Kas

February 17, 2026

5  out of  5
rating by Jac Kas
"I really enjoyed the speed and the personal touches of my agent Bain I've had nothing but problems with other insurance companies and it went so smooth I would definitely recommend this company. Thank you I have piece of mind now."
We responded:
"We truly appreciate the kind words! Our team always strives to do our best — thank you for noticing. Bonny Bird - State Farm Insurance Agent"
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Sue Kristof

February 6, 2026

5  out of  5
rating by Sue Kristof
"I wanted to change insurance companies and I started searching and I went on the state farm site randomly and the next thing I knew, Bain Kennedy called me and he quoted me new coverage for my cars. I asked for a quote for the home insurance and also a trailer that we own. The quote was for way less money and way more coverage. Then we added out boat too. I can't begin to tell you how satisfied we are with state farm and I will refer my family and friends to them. Bain saved me lots of money and I am very very pleased and thankful!"
We responded:
"Sue- I appreciate you giving a reference to Bain for his service. I am pleased to hear that we were able to cover your insurance needs, including your trailer and boat! We appreciate the referrals too! "
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Farisha Davis

January 21, 2026

5  out of  5
rating by Farisha Davis
"Bonny Bird and team are perfect professionals. Their always answering questions and make sure you get dedicated time to review all policies you have. I would recommend her to any of my family and friends. She cares....her team cares. Thank you Bonny Bird!!!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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collie beth

January 10, 2026

5  out of  5
rating by collie beth
"Bonnie, Bain, and Whitney are so personable, professional, friendly, and strive in customer service and go the extra mile every time. If you ever need the State Farm services they provide, please go here! Friendliest atmosphere from an agent i’ve been to."
We responded:
"Thank you for taking the time to recognize the agency. We truly appreciate your kind words!"
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Brian Rosenfelt

December 30, 2025

5  out of  5
rating by Brian Rosenfelt
"There when we need them. Always great service. Highly recommended!"
We responded:
"Really appreciate the shout out, Brian. Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Kelli “chey” Darby-Overby

December 12, 2025

5  out of  5
rating by Kelli “chey” Darby-Overby
"Amazing people nice and professional always answer and return call in a timely manner .Will continue do business with Bonny Byrd"
We responded:
"Kelli, you are the BEST!! We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Justin Young

November 22, 2025

5  out of  5
rating by Justin Young
"I contacted the agency via a recommendation through my realtor. I was immediately contacted back and put in touch with Bain. Bain had me bound and insured within 48 hours with competitive rates. Very professional, highly recommend."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Cody Harshberger

November 13, 2025

5  out of  5
rating by Cody Harshberger
"Very professional and kind. Took time to explain in detail everything I had questions on and even went over it step by step in terms I understood. Highly recommend 👌"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
Profile photo of Lilibeth Contante-Bernardo

Lilibeth Contante-Bernardo

November 13, 2025

5  out of  5
rating by Lilibeth Contante-Bernardo
"Quick affordable and convenient way in having the service."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Marcus Diaz

November 9, 2025

5  out of  5
rating by Marcus Diaz
"Quick and easy"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Gary Young

November 3, 2025

5  out of  5
rating by Gary Young
"super easy process to switch, Bain was a easy going super friendly guy with a easy to talk to personality... their quotes were almost half of what i was paying before..... for better coverage.. better call him today"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Joseph Politsky

October 31, 2025

5  out of  5
rating by Joseph Politsky
"Mary is the best. She knows her “stuff” and is easy to understand. I was fortunate to have her helping me complete the process for my home and car. On the phone she is pleasant and friendly. She treated me very well. A State Farm angel. Joe"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"